Copyright 2023. Intercom Inc. Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.Copyright 2023. Intercom Inc. Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.Skip to main content

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Sharing and Delivering

Sharing and Delivering

35 articles

Overview and Settings

What is the difference between using Privately Deliver and a Share Link?

Does a person need a MediaZilla account to view videos or presentations that I have shared?

Can I make the original videos available for download?

If I share a video or presentation with someone, do I have to always keep it in my account for them to continue to have access?

After posting a share url on Facebook, why does it never display an updated poster frame, title, or description?

How do I download videos that I have uploaded?

Why does my video or presentation not autoplay?

After I update a video or presentation, do I need to resend it?

Privately Deliver

How do I customize my delivery emails with my brand?Customize the emails with a logo, hero image, colors, and more...

How do I privately deliver content?

How can I determine if a client took possession of the Private Delivery?

Private Delivery SettingsDistribution and Download Permissions

What branding options exist for Private Delivery?

If I password protect a video or presentation, do Private Delivery recipients need to enter the password to access it?

Change permissions and resend Private Delivery invitation

What happens when I send the Private Delivery to myself?

Why did I not receive the invitation email?How to make you and your users receive MediaZilla communications, emails and invitations to take posession of the content.

What is the purpose of the Share Link?

Can I create different passwords for different viewers of the same video or presentation?

How do I change the default title and description displayed when posting the Share Link on social media (Facebook, etc.)?

Is there a way to customize the URL?

Why do I still see the download icon when the ‘Allow Downloads’ toggle is off?

What are the available Share Link settings?

Embedding Media

How do I embed MediaZilla content on Squarespace?

How do I embed MediaZilla content on Wix?

On my Wix site, why does my embedded video or presentation not go full screen?

Do you have a Wordpress plugin?

How do I make the embedded video or presentation scale dynamically to the browser window (be responsive)?

Can I embed MediaZilla videos and presentations on websites?

Offline Presentations

How does the offline presentation work?

What do I do if my offline presentation shows an error?

Offline Presentation setup for MacOS

How can a viewer download a video or presentation from MediaZilla for offline use?

Offline Presentation Setup for Windows

How should I format my USB drive (FAT32, exFAT, NTFS)?

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