Sharing and Delivering

What is the difference between using Digital Delivery and the Share Link?

Written by Miguel Torres
Updated over a week ago

Does a person need a MediaZilla account to view videos or collections that I have shared?

Written by Miguel Torres
Updated over a week ago

Can I make the original videos available for download?

Written by Miguel Torres
Updated over a week ago

If I share a video or collection with someone, do I have to always keep it in my account for them to continue to have access?

Written by Miguel Torres
Updated over a week ago

After posting a share url on Facebook, why does it never display an updated poster frame, title, or description?

Written by Miguel Torres
Updated over a week ago

How do I download videos that I have uploaded?

Written by Miguel Torres
Updated over a week ago

Why does my video or collection not autoplay?

Written by Miguel Torres
Updated over a week ago

After I update a video or collection, do I need to resend it?

Written by Miguel Torres
Updated over a week ago

How do I customize my delivery emails with my brand?

Customize the emails with a logo, hero image, colors, and more...

Written by Miguel Torres
Updated over a week ago

How does the Digital Delivery process work?

Written by Miguel Torres
Updated over a week ago

How can I determine if a client took possession of the Digital Delivery?

Written by Miguel Torres
Updated over a week ago

Digital delivery settings

Distribution and Download Permissions

Written by Miguel Torres
Updated over a week ago

What branding options exist for Digital Delivery?

Written by Miguel Torres
Updated over a week ago

If I password protect a video or collection, do Digital Delivery recipients need to enter the password to access it?

Written by Miguel Torres
Updated over a week ago

Change permissions and resend digital delivery invitation

Written by Miguel Torres
Updated over a week ago

What happens when I send the Digital Delivery to myself?

Written by Miguel Torres
Updated over a week ago

What is the purpose of the Share Link?

Written by Miguel Torres
Updated over a week ago

Can I create different passwords for different viewers of the same video or collection?

Written by Miguel Torres
Updated over a week ago

How do I change the default title and description displayed when posting the Share Link on social media (Facebook, etc.)?

Written by Miguel Torres
Updated over a week ago

Is there a way to customize the URL?

Written by Miguel Torres
Updated over a week ago

Why do I still see the download icon when the ‘Allow Video Downloading’ toggle is off?

Written by Miguel Torres
Updated over a week ago

What are the available Share Link settings?

Written by Miguel Torres
Updated over a week ago

How does the offline collection work?

Written by Miguel Torres
Updated over a week ago

What do I do if my offline collection shows an error?

Written by Miguel Torres
Updated over a week ago

Offline Collection setup for MacOS

Written by Miguel Torres
Updated over a week ago

How can a viewer download a video or collection from MediaZilla for offline use?

Written by Miguel Torres
Updated over a week ago

Offline Collection setup for Windows

Written by Miguel Torres
Updated over a week ago

Do I have to set up the offline collection to view it every time?

Written by Miguel Torres
Updated over a week ago

How should I format my USB drive (FAT32, exFAT, NTFS)?

Written by Miguel Torres
Updated over a week ago

How do I embed MediaZilla content on Squarespace?

Written by Miguel Torres
Updated over a week ago

How do I embed MediaZilla content on Wix?

Written by Miguel Torres
Updated over a week ago

On my Wix site, why does my embedded video or collection not go full screen?

Written by Miguel Torres
Updated over a week ago

Do you have a Wordpress plugin?

Written by Miguel Torres
Updated over a week ago

How do I make the embedded video or collection scale dynamically to the browser window (be responsive)?

Written by Miguel Torres
Updated over a week ago

Can I embed MediaZilla videos and collections on websites?

Written by Miguel Torres
Updated over a week ago

What do the different privacy settings for a share link do?

Written by Miguel Torres
Updated over a week ago