MediaZilla

Billing and Membership

Compare MediaZilla membership plans: Free, Starter, Growth, Pro, Business, and Enterprise. Unlimited storage, features, and upload quotas.

What are the different membership plans?

How do free trials work?

Switch between annual-paid-monthly and annual-prepaid billing. Monthly → annual in Billing Settings; annual → monthly via support.

Can I switch between monthly and annual billing?

Annual billing saves more upfront; annual-paid-monthly spreads payments. Both give full annual quota with no monthly limits.

What is the difference between annual-paid-monthly and annual billing options?

How do I determine which plan is best for my needs?

MediaZilla Enterprise plans start at 2.4 TB/year with Prepaid or On-Demand options. Contact support for a custom quote.

Does MediaZilla offer Enterprise Memberships?

MediaZilla’s Free plan works as a pay-as-you-go option—upload 10 GB free, then pay per GB. Great for occasional projects.

Does MediaZilla have a per-project plan?

Delivered content stays in client accounts permanently. Undelivered content is deleted 6 months after cancellation or non-payment.

What happens to my content if I cancel or my membership lapses?

Upgrade your MediaZilla plan anytime. Approve additional quota, switch plans, or renew early (annual only). Admin access required.

How do I upgrade my plan?

Cancel or downgrade your MediaZilla plan via support chat. Access continues until renewal unless refunded; see refund windows.

How do I downgrade or cancel my account?

Earn up to 100 GB per referral and give new members bonus quota. Track stats and rewards from your dashboard.

How does the MediaZilla referral program work?

Manage multiple brands in MediaZilla by creating separate companies. Each company has its own plan, billing, branding, and projects.

How Do I Manage Multiple Brands or Companies in MediaZilla?

MediaZilla memberships can’t be paused. Cancel anytime, but deliveries, edits, and monetization are disabled until you restart.

Can I pause my membership?

If you exceed your annual quota, approve additional quota or upgrade your plan.

What happens if my uploads exceed my plan limit?

Membership Plans

Admins can invite users by entering their email and assigning a role. Add more seats if your plan limit is reached.

How do I invite a user to my company?

Admins can manage company users: assign roles (Admin, Manager, Contributor) or remove users in Company Settings.

How do I manage users and roles in my company?

Add more user seats by upgrading your plan, or contact support if you’re on Business or Enterprise and need additional seats.

How do I add more user seats?

Managing Users on Your Account

Admins can update credit card or PayPal payment methods in Company Settings → Billing → Payment Methods.

How do I update my payment method?

Request a billing invoice through support chat. Provide billing details and your tax ID (if needed) to have it included on the invoice.

How do I obtain a billing invoice for my records?

MediaZilla accepts Purchase Orders. Contact support to provide details, finalize your PO, and set up your membership.

How do I pay with a Purchase Order (PO)?

Billing

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