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How do I obtain a billing invoice for my records?

Request a billing invoice through support chat. Provide billing details and your tax ID (if needed) to have it included on the invoice.

You can now access and download your current and previous billing invoices directly from your MediaZilla account.

Invoices are available in your billing settings, so you no longer need to contact support to request a copy.


How to Download an Invoice

  1. Log in to your MediaZilla account.

  2. Go to Company Settings.

  3. Select Billing.

  4. Open the Invoices tab.

  5. Find the invoice you need and click the download option.

You can also access the invoices page directly here:


Need Help?

If you cannot find a specific invoice, or if you need additional billing details included, please contact our support team through the chat in your dashboard or email us at support@mediazilla.com.


How to Request an Invoice

  1. Open the support chat (lower-left corner of your dashboard).

  2. Provide the billing period or transaction you need an invoice for.

  3. If you require your tax ID (e.g., GST, VAT) to appear on the invoice, please include that number in your request.

  4. A MediaZilla team member will generate and send the invoice to you.

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