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How do I update my payment method?

Admins can update credit card or PayPal payment methods in Company Settings → Billing → Payment Methods.

Only Admins can update a company’s payment method. Contributors and Managers will not see this option.


Where to Update

  1. Click your company name at the top of the left menu and select Company Settings.

  2. Select Billing → Payment Methods.

  3. Click Add Payment Method to add a credit/debit card or PayPal account, or update an existing one.


Updating Credit or Debit Card

  • Add a new card or update your existing one directly in the Payment Methods tab.

  • The new card will be used for all future billing.


Updating PayPal

You can manage your PayPal payment method in two ways:

  • Within MediaZilla:

    • Add or switch to a different PayPal account from the Payment Methods tab in Company Settings.

  • Within PayPal:

    • Log in to your PayPal account.

    • Go to Wallet → Payment Methods to update your funding source.

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    • If needed, go to Settings → Payments → Manage Pre-Approved Payments.

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    • Select MediaZilla and update your funding source.

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