MediaZilla

Help for viewers. Open content sent by link or email, find it in your library, download or share it, and fix access problems.

Viewers

Got a MediaZilla link from your filmmaker? Open it in Chrome or Safari on any device, enter the password if asked, and start watching.

I received a link, how do I view my content?

For viewers: when a rental starts, how long it lasts, and what you can do during it.

How does renting work?

Got a MediaZilla email invitation? Click View Now, create a free account or sign in, and the content is added to your library.

I received an email, how do I view my content?

How to open and watch videos sent to you by link or email.

Viewing Shared Content

Learn why your video may not appear in My Library and how to fix missing content, purchase issues, or access problems in MediaZilla.

Why can't I see my video in My Library?

Help for viewers managing their MediaZilla library, including what to do when a video doesn't show up in My Library.

Managing Your Library

Learn how to share MediaZilla videos via Share Links or Email Delivery, depending on creator permissions and privacy settings.

How can I share or distribute content that was sent to me?

Learn how to download your MediaZilla videos, including steps for archived files, large downloads, and when creator permission is required.

How can I download my video?

For viewers. How to download a video that was sent to you and how to share it with others.

Sharing & Downloads

Didn’t get your Email Delivery invitation? Learn how to whitelist MediaZilla emails so they arrive in your inbox instead of spam.

Why didn’t I receive my Email Delivery invitation?

Troubleshoot MediaZilla links or emails that don’t work. Learn why access may fail and how to view your videos successfully.

The email or link I received is not working

Account sign-in blocked due to device limit reached

Why Was My MediaZilla Sign-in Blocked?

Troubleshooting

Terms of Service

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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