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How can I determine if a client took possession of the Private Delivery?
How can I determine if a client took possession of the Private Delivery?
Updated over a week ago

Tracking of Private Deliveries is done from within the same tab they are sent. The recipients are displayed at the top, along with the status (queued, sent, received, error). "Received" means the client has created their free account and taken possession of the video or presentation.

Hovering your mouse over the status of that recipient will show a timestamp of when that status changed. This can be used to determine when the delivery was sent, or the client took possession and first viewed the project.

If the "Distribute" permission was granted and the recipient has delivered the content to others, upon hovering over the status, it will also show how many people to which they distributed.

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