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What is the purchase experience for Paywall content?

Understand what your customers see when buying content through a Paywall link.

Updated yesterday

When you enable a Paywall, MediaZilla generates a purchase page for your video or presentation. This page is where customers buy access and begin their viewing experience.


Step 1 — Paywall Page

When a customer visits a Paywall link, they see:

  • Title of the video or presentation

  • Your company branding (from your company profile)

  • Content duration

  • Maximum resolution (SD/HD/4K, HDR if available)

  • Full image background (set in the Poster Frame s)

  • Description

  • Purchase price in your selected currency

  • Preview video (Optional)

💡 Adding a strong description and preview video can significantly improve conversions.


Step 2 — Checkout

When customers click Buy, they’re taken to a secure checkout page showing:

  • The title of the content

  • The purchase price

  • A form for payment details

Accepted Payment Methods

Cards: Visa, Mastercard, American Express, Discover & Diners, JCB, China UnionPay
Wallets: Apple Pay, Google Pay, WeChat Pay, Alipay (China), GrabPay (Malaysia, Singapore)


Step 3 — Payment Confirmation

After payment:

  • A confirmation page displays success.

  • Customers are notified that they will receive an Email Delivery with access instructions.


Step 4 — Confirmation Email

The confirmation email:

  • Uses your configured Email Delivery design (subject defaults to “Thanks for your order!” unless customized).

  • Contains a View Now button linking to the purchased content.


Step 5 — Accessing Content

  • If the buyer already has a MediaZilla account, the content is added to their library.

  • If they don’t, they’ll be prompted to set a password for their new free account.

  • Purchased content can be accessed anytime on web or in the MediaZilla app (sign-in required).

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