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How do I customize the email sent to customers who purchase content from me?

Learn how to customize the email design customers receive after purchasing content through a Paywall on MediaZilla.

Updated over a week ago

When someone purchases a video or presentation from a Paywall, they automatically receive an email granting them access.

This email functions just like an Email Delivery:

  • It uses the same design and content you’ve configured in the Email Delivery settings for that video or presentation.

  • By default, the subject line is “Thanks for your order!”, unless you have set a custom subject.


Customizing the Email Design

  1. Open the Email Delivery tab in the settings of your video or presentation.

  2. Select Edit Design.

  3. Make your design changes in the editor.

  4. Click Save Design & Return at the top when finished.


Notes

  • Your updated design will apply to all future purchases of that video or presentation.

  • You can customize colors, logo, and message to match your brand.

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