After you upload a video, its tile shows where it is in processing. Most messages clear on their own.
Normal progress
Uploading video... The file is still coming from your computer. Keep the browser tab open.
Queued or Transcoding Queued. The video is waiting its turn.
Analyzing file... We're checking the file before we process it.
Transcoding... We're making the versions that play on every device. Long or 4K videos take longer.
When you replace a video, the same steps show with "replacement" in the message, for example Transcoding replacement.... You can stop a replacement with Cancel Replacement in the tile's ⋮ menu.
Messages that need you
Attention required! or Fatal issue detected! Something in the file stopped processing. Re-export the video using our recommended settings and upload it again. See Recommended codecs, bitrates, and file types. If it happens again, contact support with the video's title.
Transcode error! Processing failed partway through. Contact support with the video's title.
Replacement upload failed! The replacement file didn't finish uploading. Try Replace again.
