After a video upload or replacement, MediaZilla runs a brief analysis step before transcoding begins. The tile shows Analyzing file... while it runs. This usually takes only a few seconds, but some files may take longer depending on size and format.
What to Do If It Seems Stuck
Wait a few minutes. The analysis may still be running normally.
Refresh your browser to confirm the status is updating correctly.
If the status still does not change, open the video’s menu, delete the video, and re-upload it.
Deleted videos go to Recently Deleted.
The upload quota used is returned to your account only if transcoding has not yet begun.
A file whose audio ends a little before the picture no longer stops processing.
Seeing a Different Message?
If the tile shows a message such as Attention required! or Fatal issue detected!, see what it means and what to do next.
👉 Learn more: What do the upload and processing messages mean?
Still Having Issues?
If your video continues to get stuck, open the support chat for help.