Videos must finish transcoding before they can be added to a presentation. This ensures that all menu features work properly and your viewers have a smooth playback experience.
Why This Matters
If you add a video that hasn’t finished transcoding, the following features won’t work:
Scrubbing the video to set a start time
Capturing a poster frame for a button thumbnail
Displaying the video’s total duration
Previewing the video from the presentation editor
Avoiding Playback Issues
If a video failed to transcode after being added to a presentation, it could result in a menu button that never plays correctly. By requiring videos to finish transcoding first, MediaZilla helps you avoid broken buttons and ensures your clients always get a seamless experience.
Tip: Tracking Transcode Progress
You can monitor transcoding status in:
The Upload Manager (upper-right of your dashboard)
The video’s tile/thumbnail in your dashboard
The video picker window when selecting content to add to a menu