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Can I switch between monthly and annual billing?

Switch between annual-paid-monthly and annual-prepaid billing. Monthly → annual in Billing Settings; annual → monthly via support.

Updated over 3 weeks ago

Yes — you can switch between annual-paid-monthly and annual-prepaid billing. Both cover a full year of service but differ in how you pay:

  • Annual-paid-monthly (monthly billing): 12 monthly installments, full annual upload quota available immediately.

  • Annual-prepaid (annual billing): Pay once upfront at a discounted rate.

Switching from Monthly to Annual

  • You can switch directly in your Billing Settings.

  • If you’ve only made a few monthly payments, the switch applies immediately and past payments are credited.

  • If not, the switch takes effect at your next renewal.

Switching from Annual to Monthly

  • For new sign-ups: changes within 15 days apply immediately with a refund of the difference.

  • For renewals: changes within 10 days apply immediately with a refund.

  • After that, the change takes effect at your next renewal.

  • Must be handled through support chat (lower-left of your dashboard).

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