Skip to main content

How do I customize my Paywall page and preview video?

If you turn the Paywall toggle off, visitors who follow your Paywall link will see your account contact email address instead of the purchase page.

You can customise the appearance and content of your Paywall page directly from the Monetize settings inside any project.


Customising the Paywall Page

  1. Open the video or presentation.

  2. Navigate to the Monetize settings.

  3. Confirm or update the following:

    • Title — pulled from the video or presentation title.

    • Background image — set via the Poster Frame settings in the left panel. This image fills the entire background of the Paywall page.

    • Description — add or edit the description below the video or presentation on the right side. This text appears on the Paywall page to tell buyers what they are purchasing.

    • Price and currency — set in the Monetize settings.

  4. Use the live preview on the right to confirm how the page will look to buyers.


Adding or Replacing a Preview Video

A preview video gives buyers a teaser of your content before purchasing and can significantly improve conversions.

  1. In the Monetize settings, click Upload Preview Video.

  2. Upload a short clip — a teaser, trailer, or highlights reel works well.

  3. The preview video appears on the Paywall page with a Play button that buyers can watch before deciding to purchase.

Recommended length: 30 to 90 seconds.


When the Paywall Is Turned Off

If you switch the Paywall toggle off, visitors who follow your Paywall link will see your account contact email address instead of the purchase page. This allows an interested buyer to contact you directly rather than hitting a dead end.

To make sure no sale is lost, keep your contact email current in your Company Profile.

Did this answer your question?