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How do I collect sales tax on content I sell?

If your state or country requires sales tax collection for digital goods, MediaZilla supports this through Stripe Tax.

To begin collecting sales tax, you’ll need to:

  1. Enable Stripe Tax in your Stripe account.

  2. Add your tax registrations in Stripe.

  3. Contact MediaZilla Support to finalize activation.

Step 1 — Connect Stripe

Make sure your Stripe account is connected to MediaZilla:

  • Go to your Company Settings → Integrations tab.

  • Locate Stripe and select Connect (or confirm that your account shows as Active).

Step 2 — Enable Stripe Tax

  1. Log into your Stripe Dashboard.

  2. Navigate to the Stripe Tax page.
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  3. Click Get Started and follow the prompts.
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  4. Review the Tax Settings. In most cases, the defaults are sufficient.
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Step 3 — Add Your Tax Registration

  1. Go to the Tax Registration page.
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  2. Click Add Registration.

  3. Provide the necessary details for each jurisdiction where you are required to collect sales tax.
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Step 4 — Contact MediaZilla

Once your tax registration(s) have been added in Stripe:

  • Open the Live Support Chat from the right side of your MediaZilla dashboard.

  • Request that sales tax be enabled on your account.

⚠️ Important: If MediaZilla enables sales tax on your account before Stripe Tax is properly set up, your checkout pages may fail to load for customers. Always complete the Stripe steps first.

✅ After activation, sales tax will be automatically calculated and collected during checkout whenever required by law.

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