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How do I collect sales tax on content I sell?

Updated over a week ago

If your state or country requires sales tax collection for digital goods, MediaZilla supports this through Stripe Tax.

To begin collecting sales tax, you’ll need to:

  1. Enable Stripe Tax in your Stripe account.

  2. Add your tax registrations in Stripe.

  3. Contact MediaZilla Support to finalize activation.


Step 1 — Connect Stripe

Make sure your Stripe account is connected to MediaZilla:

  • Go to your Company Settings → Integrations tab.

  • Locate Stripe and select Connect (or confirm that your account shows as Active).


Step 2 — Enable Stripe Tax

  1. Log into your Stripe Dashboard.

  2. Navigate to the Stripe Tax page.

  3. Click Get Started and follow the prompts.

  4. Review the Tax Settings. In most cases, the defaults are sufficient.


Step 3 — Add Your Tax Registration

  1. Go to the Tax Registration page.

  2. Click Add Registration.

  3. Provide the necessary details for each jurisdiction where you are required to collect sales tax.


Step 4 — Contact MediaZilla

Once your tax registration(s) have been added in Stripe:

  • Open the Live Support Chat from the right side of your MediaZilla dashboard.

  • Request that sales tax be enabled on your account.

⚠️ Important: If MediaZilla enables sales tax on your account before Stripe Tax is properly set up, your checkout pages may fail to load for customers. Always complete the Stripe steps first.


✅ After activation, sales tax will be automatically calculated and collected during checkout whenever required by law.

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