You can customize the emails your recipients receive when you send them a video or presentation using Email Delivery (available on Growth plans and above).
How to Customize Your Delivery Emails
Open the Email Delivery settings
From your dashboard, open a video or presentation.
Click the Email Delivery button (envelope icon).
To use an existing design template, select one from the Template dropdown.
To edit the existing design or create your own templates, click Edit Design.
Choose or create a template
Select from existing templates in the dropdown.
Use the options menu (3 dots) to rename, duplicate, or set a default template.
Note: the default “Classic” template cannot be renamed or deleted.
What you can customize
Company Name in From Address → Change the name that appears in the recipient’s inbox (appears as: “Your Company Name notifications@mediazilla.com”).
Subject & Preview Text → Edit the subject line and optional preview text.
Header → Upload or remove a header image (logo recommended). If disabled, header text appears instead.
Hero Image → Large image at the top of the email body (defaults to the project poster frame). Upload your own if desired. Recommended width: 1200px.
Content → Customize the headline (defaults to the project title), and add an optional personalized message.
Style → Adjust background, header, button, and text colors.
Save and re-use designs
Click Save as Template to create reusable designs.
Don’t forget to click Save Design at the top when finished.
Preview your email
A live preview appears to the right of the editor.
For a full preview, click Preview → toggle between desktop and mobile views.
Send yourself a test email for final review.
Branding Details (What Your Clients See)
Beyond the email design editor, your company branding is displayed throughout the delivery experience in several key areas:
From Address → Your company name appears next to the sender address in the client’s inbox (e.g., Brighter Lights Media notifications@mediazilla.com).
Reply-To → Responses go to the company email set in your Company Profile settings.
Email Body → Depending on your design, the email can display your logo, company name, and brand colors, reinforcing your identity.
Client Portal Page → When a recipient clicks “View Now,” your company name is displayed along with the project’s poster frame as a full-screen background, creating a branded and immersive viewing environment.
Content Branding → If branding is enabled for the video or presentation, recipients will also see:
Your company logo in the lower-left corner of the player.
Your company name when hovering over the logo.
A clickable link to your website and social media profiles.
Email Footer → A small “Powered by MediaZilla” note ensures the client knows which platform to use for future access.