You can track the status of your Email Deliveries directly from the Access section, just below the Email Delivery settings for a video or presentation.
Checking Deliveries Across All Projects
To see the status of every Email Delivery you have sent across your entire account in one place, go to Email Deliveries in your main navigation. This dashboard lists all your deliveries with search, filters by project and status, and a Needs Attention tab that pulls out deliveries in an Error or Blocked state.
You can also check delivery status for a specific project directly from that project's Access tab, as described below.
Understanding Delivery Status
Each recipient will show a status:
Queued → The delivery is scheduled but not yet sent.
Sent → The email has been successfully sent to the recipient.
Received → The recipient has created their free MediaZilla account (or signed into an existing one) and taken possession of the video or presentation.
Error → There was an issue sending the email (e.g., invalid address, inbox full).
Blocked → The recipient has opted to not receive content from you using the Unsubscribe link in a previously sent delivery.
Viewing Timestamps
Hover over the status of a recipient to see the exact timestamp of when the status changed.
This allows you to know when the delivery was sent.
If marked as Received, the timestamp also tells you when the client accepted the delivery and first accessed the project.
Tracking Distribution
If you granted the recipient "Can Deliver to Others" permission, hovering over their status will also show how many people they have re-delivered the content to.
