Skip to main content

What happens if I use all my quota before renewal?

If you reach your quota, you can approve additional quota per GB, upgrade your plan, or request early renewal (annual plans only).

If you reach your plan’s annual upload quota, you’ll be prompted to choose how you’d like to continue uploading.


Option 1: Approve Additional Quota

  • Go to Company Settings → Billing → Upgrade Plan and click Approve Additional Quota. You need a payment method on file.

  • You only need to approve once per annual cycle.

  • Uploads beyond your plan’s included quota are charged per GB, as a one-time charge at the end of your membership cycle.

  • If your unpaid additional quota passes $50 before then, a payment is processed at that point.

  • You’ll also see a notification when an upload would exceed your quota, with a link to approve additional quota directly.

👉 Learn more: How do I upgrade my plan?


Option 2: Upgrade Your Plan

  • You may choose to upgrade to a higher plan with more included annual quota and additional features.

  • Only Admins can upgrade a plan. Contributors and Managers will not see this option.


Option 3: Early Renewal (Annual Plans Only)

  • Instead of approving additional quota or upgrading, you can request an early renewal.

  • A new annual fee will be processed, and your quota will reset immediately.

  • Your renewal date will be updated to match the new cycle.

  • To request early renewal, contact us through the support chat.

Did this answer your question?