Access Protection applies to each individual MediaZilla account.
Your viewers will manage devices on their own accounts if needed.
Why this exists
Many members, especially in dance and theater, noticed that viewership appears higher than total orders. In other cases, audience reach doesn’t match sales volume.
This often points to access being shared beyond the intended audience.
Access Protection helps reduce that and protect the value of your work.
What your clients need to know
Their account can be used on up to 3 devices at a time
If they reach the limit, they can remove a device
They manage this through their own email
Message you can send to your clients
Subject: Important update to your video access
Hi [Client Name],
We wanted to give you a quick heads up about an update to your MediaZilla access.
Each account can be used on up to 3 devices at a time. If your account reaches that limit, you’ll be asked to remove a device before signing in on a new one.
If that happens, MediaZilla will send a secure link to your email so you can manage your devices.
If you have any questions, feel free to reach out.
Thanks,
[Studio Name]