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Why can I not add a video to a presentation while it is transcoding?
Why can I not add a video to a presentation while it is transcoding?
Updated over a year ago

The presentation editor contains features that are dependent on the videos being transcoded. If a video was added that had not finished transcoding, you would be unable to do the following:

  • scrub the video to specify a start time

  • grab a poster frame for the thumbnail of a button

  • see the total duration of the videos in the presentation

  • preview the video associated with the button

Also, if there was a problem transcoding the video after it was added to the presentation, you would have a video linked from a presentation menu that potentially could never playback. By preventing videos from being added to presentation until they finish transcoding, we are preventing the client from having a bad experience.

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