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What happens if I use all my quota before renewal?

If you reach your quota, you can approve additional quota per GB, upgrade your plan, or request early renewal (annual plans only).

Updated over 2 weeks ago

If you reach your plan’s annual upload quota, you’ll be prompted to choose how you’d like to continue uploading.


Option 1: Approve Additional Quota

  • You can approve additional quota in the Upgrade Plan section of your Company Settings, or by clicking Upgrade Plan in the company drop-down (upper-left of your dashboard).

  • Once approved (only required once per annual cycle), you’ll be billed per GB for any uploads beyond your plan’s included quota.

  • You’ll also see a notification when an upload would exceed your quota, with a link to approve additional quota directly.

👉 Learn more: How do I upgrade my plan?


Option 2: Upgrade Your Plan

  • You may choose to upgrade to a higher plan with more included annual quota and additional features.

  • Only Admins can upgrade a plan. Contributors and Managers will not see this option.


Option 3: Early Renewal (Annual Plans Only)

  • Instead of approving additional quota or upgrading, you can request an early renewal.

  • A new annual fee will be processed, and your quota will reset immediately.

  • Your renewal date will be updated to match the new cycle.

  • To request early renewal, please contact us through the support chat (lower-left corner of your dashboard).

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